Can I cancel or modify my order?
Orders can be cancelled or modified within 24 hours of placement. After this time, please contact our customer service team for assistance.
Do you offer gift wrapping?
Yes, we offer beautiful gift wrapping services for a small additional fee. You can select this option during checkout.
Do you offer gift wrapping?
We offer free exchanges for size adjustments within 30 days. For custom pieces, we provide one complimentary alteration if needed.
Do you have a loyalty program?
Yes! Join our VIP program to earn points on every purchase, get early access to sales, and receive exclusive styling tips and offers.
How do I contact you?
You can reach out to us at +91 8977905675(whatsapp only, no calls please) from Monday to Saturday (10am to 7pm) or drop us a mail at aanyasriboutique@gmail.com. We would love to help you with your queries.
Do you accept bulk orders?
Yes, we do I However we do not sell our products for reselling. For bulk orders please reach us at aanyasriboutique@gmail.com
What are the services provided by AanyaSri ?
We deal with Indian ethnic wear and we design all kinds of lehengas, gowns and dresses. We design for kids too !
Will the outfit look exactly same as per the image on the website or instagram handle ?
We ensure you receive the exact same dress as per the images on the website. It may slightly vary in color based on your mobile phone resolution or system settings.
I placed an order twice. What shall I do?
In case you have placed the order twice by mistake and you wish to cancel one order do contact us soon. We would cancel one of your orders and your refund will be initiated through the original mode of payment
General KWhy do you take 20-25 days for delivery of a product ?
We customize most of the outfits according to your measurements and requirement. Hence the time 20-25 days are needed and we take utmost care for perfection and double check the measurements, cross verify for damages before dispatch.
What is your return policy?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.We offer a 30-day return policy for all unworn items with tags attached. Custom tailored items can be exchanged within 14 days if there are fitting issues.
How do I track my order?
Once your order ships, you’ll receive a tracking number via email. You can also track your order by logging into your account on our website.
Can I change the delivery address or mobile number once the order is placed?
Unfortunately, that is not possible through the website at the moment. You can email us at aanyasriboutique@gmail.com to inform about such a situation. We will try our best to change the address if the order is not shipped.
I am an international customer and want delivery in India. Is it possible?
Yes it is possible. You need to provide an Indian shipping address and Indian contact number which would be reachable at all times.
Do you have any whatsapp group?
No, we don’t have any whatsapp business groups or broadcast groups
What are the wash care instructions?
We provide wash care instructions for all the products in the description and also within the package of your order a small wash care card is provided. Simply follow it to have a longer shelf life for your dresses s
What should I do if I miss the delivery?
The courier partner delivery person will be getting in touch with you through phone call and you can let them know the convenient time of delivery. If you do not receive any call and the tracking status is showing out for delivery for more than 1 or 2 days please mail us at info@aanyasri.com. We would be getting in touch with the delivery person and ensure the delivery at the earliest.
Incase if on some unforseen conditions the courier is missed or the courier is lost , we will issue a full amount refund to your account.
Do you have a size chart for kids?
Yes, we do have a separate size chart for kids. Please refer to it before you place an order for kids dresses. It is available below the buy now button for each product. Any other changes in measurements or minor additional requirements can always be mentioned in comments box.
Measurements
How do you take measurements?
You can select your size from the size drop down box and further edit/change all the measurements which pop up. All the measurement fields (i.e chest,waist,shoulder ,arm hole,hands length,etc ) are editable.
If you do not know your set of measurements you can simply leave the default measurements which pop up untouched but only select ” height ” from the dropdown and proceed to place an order.
Can I change the measurements once the order is placed?
Yes, you can change the measurements within 24 hours of placing the order by mailing us at aanyasriboutique@gmail.com with a change in measurements request along with the new set of measurements.
Payments
What are the available payment methods?
We support Debit Card, Credit Card, Net Banking, NEFT, IMPS, Google Pay, Phone Pe, UPI , airtel money, RuPay, All VISA & Master Cards.
Do I need to make the complete payment for any customized dress?
Yes, you need to make the full payment for any dress or order. We do not accept any partial payments or instalments or EMI’s.
What should I do if the payment has been made and did not receive an order confirmation mail or having an issue with any of the payment methods?
In such cases do drop a mail immediately to aanyasriboutique@gmail.com or reach out to us on our Instagram page.
Shipping
Do you ship anywhere in India? Yes, we ship pan India and worldwide too.
Yes, we ship pan India and worldwide too.
Who is your international shipping service provider ?
DHL & FedeX.
Who is your international shipping service provider ?
DHL & FedeX.
How do I track my orders?
We will be sending the tracking number of your order through an email to you once your order is dispatched. You can track it on the website by clicking on ‘Order Tracking’.
Is Cash on Delivery (COD) option available? No COD is not available for any of the orders placed.
We are from Visakhapatnam, Andhra Pradesh.
Where do you operate from ?
No COD is not available for any of the orders placed.
Who is your international shipping service provider ?
DHL & FedeX.
What do I do if I do not receive my order within the estimated delivery time frame (I.e. within 25 days)?
You can drop us a mail saying so at aanyasriboutique@gmail.com if you do not receive your order within 25 days.
What is the estimated delivery time?
We take 20-25 days for an order to be delivered for domestic and international clients.
For some unforeseen reasons if you do not receive the product within 25 days you can always reach out to us on our mail.